Rachel & Steve
Our Services
Real solutions. Real support. No complications.
We deliver dependable, hands-on services — from technology setup to home transitions, organization, paperwork, and everyday assistance — designed to keep your life running smoothly, efficiently, and under control.
STS
Device Setup & Support
Technology Help
We make technology simple.
Whether you’re setting up a new phone, laptop, or device, or need help troubleshooting and organizing your digital life, we provide clear, patient support that removes stress and confusion. The goal is to get everything working smoothly so you feel confident and in control.
Client Feedback
"I’ve worked with a lot of services over the years, but nobody compares to Rachel and Steve. They don’t just fix problems — they actually care. Whether it’s navigating paperwork or making my daily life easier, they show up every time with patience and heart. I trust them completely."
— Daniel Peterson
HOME ORGANIZATION
Personalized Solutions
Life gets busy, and clutter builds up fast.
We help you reset your space, reorganize your home, prepare for moves, or simplify your environment so it feels calm, functional, and easy to maintain. Ideal for new beginnings, downsizing, or anyone needing a fresh start.
Client Feedback
“Rachel and Steve transformed my home. I was overwhelmed by clutter and didn’t know where to start, but they made the entire process so simple and stress-free. My space finally feels calm, organized, and manageable again. They don’t just tidy — they give you your life back.”
— Linda McGrath
Personal Administration & Documentation
Household Maintenance
Paperwork, forms, and online accounts can be overwhelming.
We help you complete applications, organize important documents, understand requirements, and set up secure accounts. Clear, structured guidance that saves time and eliminates stress.
Senior Support Services
We offer reliable, respectful help for seniors who want to stay independent.
This includes technology assistance, appointment coordination, scheduling reminders, transportation support, and everyday tasks that make life easier and safer.
Personal Assistance & Errands
When life demands more than one person can handle, we step in.
We manage errands, returns, pick-ups and drop-offs, scheduling, reminders, organization, and daily tasks that keep everything running smoothly.
Small Business Support
We help small business owners stabilize and streamline operations.
This includes point-of-sale setup, device integration, troubleshooting, inventory support, and workflow improvement. Practical, hands-on experience ensures your business runs more efficiently with fewer headaches.
Classes, Workshops, and Training
We offer practical classes designed to teach essential skills for independent, organized living.
Workshops include technology basics, home organization methods, daily living systems, and personalized strategies that can be applied immediately.
We are expanding this program into group sessions, community workshops, and broader training opportunities offered locally, statewide, and eventually across the country.
Our teaching style is simple, clear, and accessible — real skills delivered in a way anyone can understand.
Client Feedback
“Rachel and Steve do everything — from helping me with my tech to managing paperwork and even making sure my prescriptions get safely to my home. I’m not as mobile as I used to be, and having them in my corner makes daily life so much easier. They’re a wonderful team, and I stand behind the quality of their service.”
— Margaret Collins
Our Mission
ABOUT STS SERVICE CO.
At STS Service Co., our mission is to make life’s transitions easier for real people in the real world. We provide patient, in-home and on-site help with technology, organization, and everyday tasks so our clients can stay connected, independent, and confident — at any age.
We work with seniors, busy families, working professionals, and small businesses. Whether you’re overwhelmed by paperwork, struggling with a new phone, or just need an extra set of capable hands, we’re here to help things feel manageable again.
OUR APPROACH
Client-Focused. Practical. Real.
Everything we do is built around understanding real people and real challenges.
We take the time to learn what you need, what you’re struggling with, and what will actually make your life easier — not just temporarily, but long-term.
Client Feedback
“What sets Rachel and Steve apart is how deeply they care.
They listen, they pay attention, and they always follow through.
Every interaction feels calm, organized, and genuinely supportive.
You don’t just receive a service — you receive people who actually show up for you.”
— Caroline Hayes
Clear Communication & Reliable Support
You’ll always know what we’re doing, why we’re doing it, and how it helps you.
We believe in honesty, respect, and open communication, and we work hard to create a comfortable, supportive experience from start to finish.
Solutions That Make a Real Difference
Our goal isn’t to impress you with jargon — it’s to deliver results.
Every service we offer is built around practicality, usefulness, and making life smoother, more organized, and more manageable.
We bring consistency, dependability, and genuine care into every interaction.
OUR CLIENTS
Client Testimonials
GET IN TOUCH
Have a question or want to learn more about our in-home support services? Feel free to reach out to us. We are here to assist you in any way we can.